Frequently Asked Questions
Everything you need to know about Iron and Resin Europe’s shipping, returns, and premium gear.
Where does Iron and Resin Europe ship to?
We ship to all countries within the European Union, as well as the UK, Norway, and Switzerland. Shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We offer a 14-day return policy from the date you receive your order. Items must be in original, unworn condition with all tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How do I know which size to order?
Each product page includes a detailed size guide. Our apparel often follows a classic heritage fit; if you are between sizes, we generally recommend sizing up for a more comfortable fit, especially for our waxed canvas jackets.
How should I care for my waxed canvas products?
Waxed canvas should never be machine washed or dry cleaned. To clean, use a damp cloth and cold water. Over time, you may need to re-wax your garment to maintain its water resistance and unique patina using our specialized fabric wax.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and various local European payment methods like Klarna and iDEAL.
Are your products covered by a warranty?
Yes, we stand by the quality of our craftsmanship. We offer a limited warranty against manufacturing defects. If your gear fails due to a production error, please contact our support team with photos and your order number.